Privacy policy
Who is responsible for processing your data?
SOOLVERS S.L. with VAT number B66827908 and address for notifications at C/Roger de Llúria 118, 3-1 08037 Barcelona.
You can contact us by calling 654087664.
What is the purpose of collecting your data and the legal basis for processing your data?
CLIENT PERSONAL DATA
PURPOSE | LEGAL BASIS |
---|---|
Quoting the requested services. | It is the execution of pre-contractual measures at the request of the interested party (quotations). |
Provision of requested services. | It is the execution of a contract. |
Internal client-company management. | It is the legal obligation of SOOLVERS S.L. to comply with its tax and fiscal obligations. |
Administrative management of our company. | It is the execution of a contract. |
Invoicing for requested services, if applicable. | It is the legal obligation of SOOLVERS S.L. to comply with its tax and fiscal obligations. |
Sending commercial information. | It is the legitimate interest of our company (art. 21.2 of the Law of Services of the Information Society and Electronic Commerce). |
PERSONAL DATA COLLECTED ON OUR WEBSITE
In addition, on this website, personal data is collected through various forms. The data requested in each form are necessary for the purpose for which they are collected. The purpose of the treatment is as follows:
Contact Form:
The purpose of collecting data in this form is to be able to answer the questions raised and send the user the requested information through the email or telephone indicated in the form.
Email:
If the user contacts us through the email published on this website, their data will be processed to answer the queries raised and to send them the requested information via the email through which the query is received.
What category of data do we process?
The data collected, including but not limited to, refer to the category of identifying data, such as: Name and surname, Phone number, Postal address, Company, Email address.
How long do we retain your data?
The data collected through the forms on our website will be kept for as long as necessary to fulfill the purpose for which they were collected.
To whom do we disclose your data?
No data transfers are foreseen except those authorized by tax, commercial, and telecommunications legislation, as well as in cases where a judicial authority requires it.
SOOLVERS S.L. may share personal data with external companies that provide services to SOOLVERS S.L.. Confidentiality agreements are formalized with all these companies to ensure the use of personal data in accordance with the requirements of current data protection regulations. As an illustrative and non-exhaustive example, these companies may include:
Tax and Accounting Advisory.
IT Companies.
What third parties provide services on this website?
The following service providers are used for the development of this website:
Hosting: The servers where our website is hosted are located in the EU. Secure protocols are used so that data communication is done through an encrypted channel.
What rights do you have and how can you exercise them?
The user has the right to access their personal data, request the rectification of inaccuracies, as well as their deletion when, among other reasons, they are no longer necessary for the purposes for which they were collected. In certain circumstances, you may also request the limitation of their processing, in which case they will only be kept for the exercise or defense of claims, as well as request the portability of your data. For reasons related to your particular situation, you may object to the processing of your data, and SOOLVERS S.L. will stop processing them, except for compelling legitimate reasons, or the exercise or defense of possible claims.
The applicant may revoke the consents given at any time. The applicant may exercise their rights through the email address info@soolvers.com, attaching a photocopy of their ID and indicating the right they are exercising. You may also file a complaint with the Spanish Data Protection Agency.
What security measures do we have in place?
As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Article 32 of the EU GDPR 679/2016.
By following our profile on social networks, you expressly consent to the processing of your personal data in accordance with our privacy policy. You also expressly consent to SOOLVERS accessing your data contained in the friends list and to the publication of news about any SOOLVERS product on your wall.
In accordance with Regulation (EU) 2016/679 of the European Parliament, we inform you that the personal data of SOOLVERS followers will be incorporated into a file owned by SOOLVERS for the purpose of keeping you informed via social networks about news related to SOOLVERS activities.
Your request to connect necessarily implies your consent to the aforementioned processing. The publication of comments and content on social networks will become public information, so users should exercise special caution when deciding to share their personal information. SOOLVERS is not responsible for the information that users incorporate on the page. However, individuals whose personal data are published or included in comments may request their cancellation from SOOLVERS.
At any time, you can exercise your rights of access, rectification, erasure, and objection, limit the processing of your data, or directly object to the processing, or exercise your right to data portability. All of this can be done by written request, accompanied by a copy of an official document that identifies you, addressed to SOOLVERS. In case of dissatisfaction with the processing, you also have the right to lodge a complaint with the Spanish Data Protection Agency.
SOCIAL MEDIA
By following our profile on social networks, you expressly consent to the processing of your personal data in accordance with our privacy policy. You also expressly consent to SOOLVERS accessing your data contained in the friends list and to the publication of news about any SOOLVERS product on your wall.
In accordance with Regulation (EU) 2016/679 of the European Parliament, we inform you that the personal data of SOOLVERS followers will be incorporated into a file owned by SOOLVERS for the purpose of keeping you informed via social networks about news related to SOOLVERS activities.
Your request to connect necessarily implies your consent to the aforementioned processing. The publication of comments and content on social networks will become public information, so users should exercise special caution when deciding to share their personal information. SOOLVERS is not responsible for the information that users incorporate on the page. However, individuals whose personal data are published or included in comments may request their cancellation from SOOLVERS.
At any time, you can exercise your rights of access, rectification, erasure, and objection, limit the processing of your data, or directly object to the processing, or exercise your right to data portability. All of this can be done by written request, accompanied by a copy of an official document that identifies you, addressed to SOOLVERS. In case of dissatisfaction with the processing, you also have the right to lodge a complaint with the Spanish Data Protection Agency.